How many days would it take to deliver after I place my order?
3-4 working days
 
Email to contact for queries.
customercare@candl.com.pk
 
Landline/Phone number to reach for queries.
03454995686
 
Procedure for exchange policy.
Our Exchange policy lasts 7 days. If 7 days have gone by since your purchase, unfortunately we can’t offer you an exchange.
 
To be eligible for an exchange, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
 
Non-Exchangeable items:

• Gift cards
• Jewellery

To complete your exchange, we require a receipt or proof of purchase.
 
Any item not in its original condition, is damaged or missing parts for reasons not due to our error, can’t be exchanged.
Any item that is more than 7 days after delivery, can’t be exchanged.
 
Sale items (if applicable)
Only regular priced items may be exchanged, unfortunately sale items cannot be exchanged.
 
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at customercare@mocciani.com.pk